Breakfast that never came!

So at Marriott Hotel, I was participating in some promotion which I didnt know, it turned out that I got 2 free breakfast!
that is they gave me $80 dollar worth of anything on the menu

The only concern was that the bus leaves 7 am and the food can only come by 6.15 earliest.
Well... I think that was alright, i ll leave right after and ask for it to go...
so.. in the morning we were ready and it was 6 am..
we waited.. waited.. and waited........... 6.10 , 6.11, 6.14 .... 6.15...
Nothing! NOTHING!!!! OMG !!!
we had to go.. so we checked out...
that was pretty sad =(